Flexible & Professional IT Support

We believe the best type of support for your users is unlimited support. So, our clients don’t worry about how long or how often they call us. There’s no hourly billing or confusing block time to complicate things. Just the support on-tap you need, when you need it, for any & every issue.

 

Our core focus is the user. Happy users are effective, hard-working and efficient workers. For too long users have had to work around the quirks of IT systems, but now the tide is changing – our mantra is focused on delivering the right IT systems tailored to the way that your business works.

Struggling with your current IT Provider?

NO INDUSTRY KNOWLEDGE?

Are you finding that your current IT provider has limited understanding in your business industry?

TECHNICAL JARGON?

Are you often being hounded by your current IT provider with technical language that doesn't make sense?

HIDDEN COSTS?

Are you finding hidden costs in your support plan that you weren't aware of or even notified about?

POOR RESPONSE TIMES?

Are you sending in multiple support requests to be left on read for hours on end with slow responses?

Friendly, personal service from our local team.

Our people support your people. We have an experienced team of friendly, approachable engineers on-hand to support your team with any IT issues, whether that’s remote or on-site.

How We Can Help Your Business

We have an experienced team of friendly, approachable engineers on-hand to support your team.

People First

Our IT Support is tailored to users, not computers. We ensure that the IT works around your users, enabling them to efficient & effective.

Proactive Support

We not only react to issues as the arise, but we proactively monitor & maintain systems to ensure faults are rectified before they cause any downtime.

Trusted Team

We not only maintain the IT, but help you plan for the future. We have the technical experience & expertise to provide tailored IT consultancy for our clients.

Prompt Helpdesk

Our core Helpdesk operating hours are 9am-5pm, Monday-Friday, however we operate a priority support line 24x7 for those most business critical issues.

Why Choose Puzzle Technology?

Our Fully Managed IT Support includes unlimited remote & on-site engineering support, in addition to proactive monitoring, consultancy and advice.

Fully-Inclusive

Enjoy the peace of mind for one single flat-fee per month all of your IT management and support issues are covered.

On-Budget

We understand our clients, we’re able to tailor technical solutions that are both fit for purpose, but are technically sound.

Growth

We’re here to grow with our clients business and continue to adapt to the ever-changing demands of a dynamic business.

Flexible Options

We offer competitive, flexible terms with no long-term lock-in. We’re confident of our service and believe you will be too.

DO YOU NEED HELP SOLVING A TECHNOLOGY PUZZLE?

Our friendly proactive team provide outstanding service and IT support with exceptional value and for businesses across Cambridgeshire and beyond. We’ll sort IT for your business, so you can focus on the success of your business.